At some point in your life you are going to take your vehicle to a dealership or a local garage in order to get it serviced. There are many benefits of getting your car serviced at a dealership rather than taking it to a garage. Consider these factors while doing so.
- Expertise and Specialization
The professional mechanics have the expertise and the special training in your specific car model. Many of them have undergone specific courses which are directed by the dealership itself, in order to fully comprehend each model within a certain production. For instance, if you have a 2018 Malibu, and you take it to a Chevrolet dealership for servicing purposes, it will gain you more particular services like gaining the latest 2018 Malibu configurations than taking it back to a local garage that operates on many models and make. While it deems true that servicing at car dealerships often charge more than the local garages, as their mechanics have undergone specialized training for servicing your car, this, in turn, drives up the labor costs. Mechanics under dealership receive specialized training to a manufacturer’s web of dealerships. The training is not just designed solely for service technicians, it includes all the workforce who interact with the customers, right from the sales representatives to customer service reps.
When you take your vehicle to a dedicated dealership, you will be able to build and maintain a relationship with the staff. You will get acquainted to their high level of service and they will hold and maintain a record of everything they have operated and applied on your vehicle. This helps in building trust with both the mechanics and the customer service departments themselves. When your vehicle is serviced at the same dealership every time, that dealership will get acquainted by your name, and they wouldn’t even dare jeopardize their image by offering you bad service. On the other hand, when you take your vehicle to a local garage, you may get chaotic recommendations, lack of relevant expertise and inconsistent record keeping. When taken into overall account, the level of service you receive from a garage is way too less than that of a dealership.
- Original parts
When you get your vehicle serviced at a dealership, you are assured that all the components and parts are recommended by the manufacturer himself. As a matter of fact, many dealerships will not install parts that are not in accordance with the factory standard. This is a great practice to make sure that all the parts and components of your vehicle are bona fide and within the standards of the manufacturer. Not all local garages have the same expertise and knowledge of the recognition of original part from a fake and the aftermarket product as well.
When a warranty is limited, it encourages new purchase of a vehicle. Many times, the warranty becomes bupkis if you take it to a local garage. A few maintenance and repairs should always be done at the dealership. They honor your warranty and your vehicle get serviced with zero costs. When you buy your vehicle ensure that you understand what is covered under warranty and what is not.